Effective Date: April 18, 2026
This Cookie Policy explains how FollowUpExpo ("we", "us", or "our") uses cookies and similar browser technologies when you visit followupexpo.com (the "Service"). It explains what cookies are, how we use them, and how you can control your preferences.
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, authentication state, and other information to improve your experience. Similar technologies include local storage, session storage, and pixel tags, which we use for comparable purposes.
FollowUpExpo uses cookies and local storage for the following purposes:
Required for the service to function. Cannot be disabled without breaking core features.
| Cookie | Purpose | Duration | |---|---|---| | Session token | Authenticates your login session | Session | | CSRF token | Protects against cross-site request forgery | Session | | Load balancer | Routes requests to the correct server | Session |
Enhance your experience by remembering your choices.
| Storage Key | Purpose | Duration |
|---|---|---|
| followup_sender_info | Remembers your name, role, company, and product in the email generator | Persistent (until cleared) |
| Language preference | Remembers your selected language (e.g. English, 中文) | 1 year |
| Theme preference | Saves light/dark mode setting | 1 year |
Help us understand usage patterns and improve the product.
Optimize reliability and speed.
We use a small number of trusted third-party services that may set their own cookies:
| Provider | Purpose | |---|---| | Analytics provider | Website usage statistics | | Stripe (or equivalent) | Secure payment processing | | Authentication provider | Social login (Google, etc.) | | CDN provider | Fast delivery of static assets |
These providers have their own privacy policies and cookie disclosures. We do not control third-party cookies.
In addition to cookies, FollowUpExpo uses browser local storage to persist your follow-up email sender details (followup_sender_info) between sessions. This data is stored entirely on your device and is never transmitted to our servers independently — it is only included in API requests when you choose to generate an email.
You can clear this data at any time via your browser's developer tools or by clearing site data.
All modern browsers allow you to view, delete, and block cookies:
Blocking essential cookies will prevent sign-in and core features from working. Blocking functional cookies means your sender details and preferences will not be remembered between visits.
You can manage certain preferences from your account settings, including language, theme, and marketing email preferences.
| Cookie Type | Effect if Disabled | |---|---| | Essential | Login and core scanning features will not work | | Functional | Sender details and preferences must be re-entered each visit | | Analytics | No effect on functionality; limits our ability to improve the product | | Performance | Slightly slower page loads |
For users in the EU and UK, our legal basis for using cookies is:
Some third-party analytics and payment providers may process data outside your country. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for any international transfers, in compliance with GDPR and applicable data protection law.
Under applicable privacy laws, you have the right to:
To exercise these rights, contact us at [email protected].
We may update this Cookie Policy to reflect changes in our practices or applicable law. When we do, we will revise the "Effective Date" at the top of this page and notify users of material changes via email or an in-product notice.
If you have questions about our use of cookies, please contact us:
FollowUpExpo
Website: followupexpo.com
Email: [email protected]
By continuing to use FollowUpExpo, you acknowledge that you have read and understood this Cookie Policy and agree to our use of cookies as described above.